Delivering exceptional customer service is critical for manufacturers across the globe. At Ascend Technologies, we specialize in helping these organizations elevate their customer service functions using Salesforce Service Cloud. Today, we're excited to share the success ...
Creating meaningful customer relationships is paramount for any organization’s success. That’s where Salesforce Data Cloud comes into play. This game-changing platform is designed to unify and leverage company and customer data across every touchpoint in the customer ...
At Ascend Technologies, we're thrilled to spotlight the success story of a transportation company specializing in final-mile delivery logistics solutions. Partnering together, we enabled a direct line of communication between our client and their customers.
With the arrival of the spring season comes the much-anticipated Spring '24 Salesforce Release. Packed with exciting new features and enhancements, this release promises to elevate your Salesforce experience. Join us as we reveal our top 5 favorite features that stand out ...
Organizations are facing a crucial question: Is classic encryption (included with Salesforce base licenses) enough to protect sensitive data or do I need Salesforce Shield? Consider this blog your ultimate guide to unraveling the difference between classic encryption and ...
About Koltin Consulting Group, Inc. Koltin Consulting Group, Inc. (KCG) is a Chicago-based consulting firm that specializes in working with professional and financial services firms in the areas of practice growth, practice management, human capital, and mergers & ...
Salesforce solutions have emerged as a game-changer in the realm of customer relationship management (CRM), reshaping the way businesses handle their sales processes. This all-encompassing platform boasts a plethora of functionalities, making it an essential asset for sales ...
In an era where innovation drives the financial industry forward, a Midwest credit union recognized the need to modernize its operations. To adapt to the changing landscape of the financial industry, they partnered with Ascend to choose Salesforce Financial Services Cloud ...
In the dynamic world of insurance, one innovative insurance brokerage decided to rewrite the rulebook. Faced with challenges that jeopardized efficiency and growth, this forward-thinking organization embarked on a transformative journey. Their mission? To not only resolve ...
Ascend Technologies embodied the AI event of the year atDreamforce 2023 for an inspirational week of Data + AI + CRM + Trust. Dreamforce was packed full of innovation, learning, and fun!
It’s almost that time of year again! Salesforce Winter '24 Release has officially kicked off and goes live September 23-27, 2023. At Dreamforce in mid-September, Salesforce product managers will demo their favorite new features for admins and developers.
Experience the magic of Dreamforce as it takes over San Francisco from September 12-14th! Howard Street, between 3rd and 4th Streets, will transform into Salesforce Dreamforce National Park to welcome 180,000+ attendees for Dreamforce 2023. Get ready for three days of ...
Salesforce, a trailblazer in the technology industry, has set the stage for a new era of artificial intelligence (AI) with the introduction of Salesforce AI. With a decade-long commitment to AI innovation, Salesforce has established itself as a driving force in harnessing ...
