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Ascend Blog listing page

Salesforce Connections 2024 Insights

Trailblazers took over Chicago for Salesforce Connections 2024. Ascend Technologies had a blast making new connections, and networking with marketers and innovators, plus we hosted a happy hour reception after Day 1!

Let’s dive into the TL;DR version of Connections 2024 with a 3-minute recap.

Posted on May 30, 2024

Manufacturer Delivers on Customer Service Experience with Salesforce Service Cloud

Delivering exceptional customer service is critical for manufacturers across the globe. At Ascend Technologies, we specialize in helping these organizations elevate their customer service functions using Salesforce Service Cloud.

Today, we're excited to share the success story of a leading global provider of flavors, fragrances, and cosmetic actives, serving a diverse set of markets. Our...

Posted on May 30, 2024

What is Salesforce Data Cloud?

Creating meaningful customer relationships is paramount for any organization’s success. That’s where Salesforce Data Cloud comes into play. This game-changing platform is designed to unify and leverage company and customer data across every touchpoint in the customer journey. But what exactly is Salesforce Data Cloud, and how can you use it in your approach to customer relationships?

Let's dive...

Posted on April 19, 2024

Transportation Company Enhances Customer Experience

At Ascend Technologies, we're thrilled to spotlight the success story of a transportation company specializing in final-mile delivery logistics solutions. Partnering together, we enabled a direct line of communication between our client and their customers.

Posted on February 29, 2024

Salesforce Spring '24 Release

With the arrival of the spring season comes the much-anticipated Spring '24 Salesforce Release. Packed with exciting new features and enhancements, this release promises to elevate your Salesforce experience. Join us as we reveal our top 5 favorite features that stand out amidst the spring blossoms.

Posted on February 15, 2024

Is Salesforce Shield a Necessity?

Organizations are facing a crucial question: Is classic encryption (included with Salesforce base licenses) enough to protect sensitive data or do I need Salesforce Shield?  Consider this blog your ultimate guide to unraveling the difference between classic encryption and Shield platform encryption as well as the additional features Shield provides. Let's delve into the layers of protection...

Posted on February 05, 2024

Salesforce Client Success Story: Koltin Consulting Group, Inc.


Koltin Consulting Group, Inc. (KCG) is a Chicago-based consulting firm that specializes in working with professional and financial services firms in the areas of practice growth, practice management, human capital, and mergers & acquisitions. As a top provider of management and marketing solutions to professional services firms, KCG has deep relationships...

Posted on January 12, 2024

Transportation Tech Company Streamlines Sales Process

Posted on November 20, 2023

Salesforce Client Success Story: Hirsh Industries LLC

Posted on November 10, 2023

Salesforce CRM: Boosting Sales and Productivity

Salesforce solutions have emerged as a game-changer in the realm of customer relationship management (CRM), reshaping the way businesses handle their sales processes. This all-encompassing platform boasts a plethora of functionalities, making it an essential asset for sales teams operating across diverse industries.

From its user-friendly interface to its exhaustive customer data management and...

Posted on September 27, 2023

Ascend Supports Future Innovation with FSC Migration

In an era where innovation drives the financial industry forward, a Midwest credit union recognized the need to modernize its operations. To adapt to the changing landscape of the financial industry, they partnered with Ascend to choose Salesforce Financial Services Cloud (FSC) as their source of truth.

FSC is a powerful solution uniquely tailored to the evolving needs of financial institutions...

Posted on September 27, 2023

Revolutionizing Efficiency with Financial Services Cloud

In the dynamic world of insurance, one innovative insurance brokerage decided to rewrite the rulebook. Faced with challenges that jeopardized efficiency and growth, this forward-thinking organization embarked on a transformative journey. Their mission? To not only resolve immediate issues but to establish themselves as industry leaders.

Their story is a testament to adaptability, innovation, and...

Posted on September 27, 2023

Dreamforce 2023 Rewind

Ascend Technologies embodied the AI event of the year at Dreamforce 2023 for an inspirational week of Data + AI + CRM + Trust. Dreamforce was packed full of innovation, learning, and fun!

Posted on September 21, 2023

Salesforce Winter '24 Release

It’s almost that time of year again! Salesforce Winter '24 Release has officially kicked off and goes live September 23-27, 2023. At Dreamforce in mid-September, Salesforce product managers will demo their favorite new features for admins and developers.

Posted on August 31, 2023

Where to Find Ascend at Dreamforce 2023!

Experience the magic of Dreamforce as it takes over San Francisco from September 12-14th! Howard Street, between 3rd and 4th Streets, will transform into Salesforce Dreamforce National Park to welcome 180,000+ attendees for Dreamforce 2023. Get ready for three days of AI-powered innovation, more intelligent CRM, and witnessing the future of business!

Posted on August 07, 2023

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