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Transportation Company Enhances Customer Experience

At Ascend Technologies, we're thrilled to spotlight the success story of a transportation company specializing in final-mile delivery logistics solutions. Partnering together, we enabled a direct line of communication between our client and their customers.

Posted on February 29, 2024

Salesforce Spring '24 Release

With the arrival of the spring season comes the much-anticipated Spring '24 Salesforce Release. Packed with exciting new features and enhancements, this release promises to elevate your Salesforce experience. Join us as we reveal our top 5 favorite features that stand out amidst the spring blossoms.

Posted on February 15, 2024

Is Salesforce Shield a Necessity?

Organizations are facing a crucial question: Is classic encryption (included with Salesforce base licenses) enough to protect sensitive data or do I need Salesforce Shield?  Consider this blog your ultimate guide to unraveling the difference between classic encryption and Shield platform encryption as well as the additional features Shield provides. Let's delve into the layers of protection...

Posted on February 05, 2024

Salesforce Client Success Story: Koltin Consulting Group, Inc.

ABOUT KOLTIN CONSULTING GROUP, INC.

Koltin Consulting Group, Inc. (KCG) is a Chicago-based consulting firm that specializes in working with professional and financial services firms in the areas of practice growth, practice management, human capital, and mergers & acquisitions. As a top provider of management and marketing solutions to professional services firms, KCG has deep relationships...

Posted on January 12, 2024

Transportation Tech Company Streamlines Sales Process

Posted on November 20, 2023

Salesforce Client Success Story: Hirsh Industries LLC

Posted on November 10, 2023

Salesforce CRM: Boosting Sales and Productivity

Salesforce solutions have emerged as a game-changer in the realm of customer relationship management (CRM), reshaping the way businesses handle their sales processes. This all-encompassing platform boasts a plethora of functionalities, making it an essential asset for sales teams operating across diverse industries.

From its user-friendly interface to its exhaustive customer data management and...

Posted on September 27, 2023

Ascend Supports Future Innovation with FSC Migration

In an era where innovation drives the financial industry forward, a Midwest credit union recognized the need to modernize its operations. To adapt to the changing landscape of the financial industry, they partnered with Ascend to choose Salesforce Financial Services Cloud (FSC) as their source of truth.

FSC is a powerful solution uniquely tailored to the evolving needs of financial institutions...

Posted on September 27, 2023

Revolutionizing Efficiency with Financial Services Cloud

In the dynamic world of insurance, one innovative insurance brokerage decided to rewrite the rulebook. Faced with challenges that jeopardized efficiency and growth, this forward-thinking organization embarked on a transformative journey. Their mission? To not only resolve immediate issues but to establish themselves as industry leaders.

Their story is a testament to adaptability, innovation, and...

Posted on September 27, 2023

Dreamforce 2023 Rewind

Ascend Technologies embodied the AI event of the year at Dreamforce 2023 for an inspirational week of Data + AI + CRM + Trust. Dreamforce was packed full of innovation, learning, and fun!

Posted on September 21, 2023

Salesforce Winter '24 Release

It’s almost that time of year again! Salesforce Winter '24 Release has officially kicked off and goes live September 23-27, 2023. At Dreamforce in mid-September, Salesforce product managers will demo their favorite new features for admins and developers.

Posted on August 31, 2023

Where to Find Ascend at Dreamforce 2023!

Experience the magic of Dreamforce as it takes over San Francisco from September 12-14th! Howard Street, between 3rd and 4th Streets, will transform into Salesforce Dreamforce National Park to welcome 180,000+ attendees for Dreamforce 2023. Get ready for three days of AI-powered innovation, more intelligent CRM, and witnessing the future of business!

Posted on August 07, 2023

Evolution of Salesforce’s AI Revolution

Salesforce, a trailblazer in the technology industry, has set the stage for a new era of artificial intelligence (AI) with the introduction of Salesforce AI. With a decade-long commitment to AI innovation, Salesforce has established itself as a driving force in harnessing AI's transformative power. The announcement marks a significant milestone, propelling businesses into a future where AI...

Posted on July 13, 2023

Unlocking Success with Salesforce Sales Cloud

Managing leads and opportunities in the pipeline is a crucial aspect of the financial services industry. However, banks often encounter challenges such as the lack of a comprehensive 360-degree view of their customers, inadequate processes for managing client relationships, and limited actionable data. These hurdles can impede informed decision-making and hinder the bank's ability to thrive in a...

Posted on June 22, 2023

Transforming Insurance with Salesforce Marketing Cloud

In today's technology-centered environment, it's essential to have a robust and efficient marketing strategy to stay ahead of the curve. Insurance carriers are no exception to this rule. To reduce costs and consolidate services, Ascend was approached by Salesforce to assist an insurance carrier seeking to transition from Pardot and Sales Cloud to Salesforce Marketing Cloud.

Recognizing the need...

Posted on June 15, 2023

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