<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1703665079923990&amp;ev=PageView&amp;noscript=1">

BLOG

vshape_NewWhite

Ascend Blog listing page

Service Desk Support - Creating the Optimal User Experience

In today's digital landscape, businesses rely heavily on their IT service desk to provide timely and reliable assistance to users. An IT service desk serves as a central point of contact for users' IT-related needs and issues. It acts as a dedicated support function that provides assistance, troubleshoots technical problems, and ensures the smooth functioning of IT services.

 

Posted on May 26, 2023

Salesforce Optimization: Improving Manufacturing Processes

In today's dynamic business landscape, countless companies are unknowingly leaving a goldmine of untapped potential within their Salesforce platforms. Is your organization one of them? Imagine the possibilities and growth opportunities awaiting you once you harness the full capabilities of Salesforce tailored specifically to your industry.Salesforce, a leading customer relationship management...

Posted on May 25, 2023

Everything You Need to Know About Incident Response Plans

Security platforms often focus on protecting organizations from the threats of cyberspace. These threats include phishing campaigns, malware, network infiltration, and ransomware deployments. Organizations must create an Incident Response Plan (IRP) to manage their response and recovery from security incidents. This plan must be strong and comprehensive.

Your IRP isn’t a stand-alone document....

Posted on April 28, 2023

Unlocking the Power of a Hybrid Cloud Environment

Organizations are beginning to recognize the potential of cloud computing, and hybrid cloud strategies have become an effective tool for optimizing their IT infrastructure. By combining the benefits of public and private clouds, a hybrid cloud approach offers modern enterprises flexibility, scalability, and cost-efficiency. It combines environments.

In this article, we'll explore the advantages...

Posted on April 20, 2023

6 Benefits of Salesforce Financial Services Cloud

Are you looking for a powerful platform that can help you enhance your customer experience, streamline your processes, and gain insights into your business operations? Look no further than Salesforce Financial Services Cloud. Designed for businesses of all sizes and industries, Salesforce Financial Services Cloud is a comprehensive solution that can help you manage your customer relationships,...

Posted on April 19, 2023

Performing a Cloud Cost Optimization Assessment

In today's increasingly competitive business landscape, cost optimization has become an essential aspect of managing cloud environments effectively. Cloud cost optimization is a concept that has already been the focus of some organizations over the years and is gaining in popularity. A report by Flexera revealed that 61% of people consider it their top priority. It is imperative to constantly...

Posted on April 04, 2023

6 Critical Information Security Elements for Community Banks

An information security policy is a set of rules that ensures data security by regulating domain and network usage. This policy should protect not only the organization's data but the customers’ data as well. In this article, we’ll outline critical elements that a community bank needs to consider when planning its information security policy.

Posted on March 24, 2023

How to Simplify Salesforce Validation Rules

Creating efficient formulas can be an effective way to customize your Salesforce org. If you’re an expert in the field, you know that sometimes getting the formula right is the easy part. The challenge, however, can be found months down the road when you’re trying to understand how, and if, the formula works the way you think it does. 

Not only does your formula have to work, but ideally, it's...

Posted on February 27, 2023

In-House, Outsourced, and Hybrid IT Solutions

When evaluating IT responsibilities for in-house and outsourced IT functions, there are benefits to both scenarios, and the right decision will be unique to each organization. The main benefit of having internal IT services is that your own employees understand and support the unique IT needs of your organization. One of the many benefits of outsourcing IT services is that you can leverage...

Posted on January 24, 2023

Two Quick Tips for Better Salesforce Validation Rules

Validation rules are an important tool in a Salesforce admin’s toolbox to help ensure your precious data stays as clean as possible. Validation rules can be difficult to wrap your head around, but this article provides some tips that may make using this important functionality a little easier.

Posted on January 12, 2023

Validating File Integrity with Get-File Hash

 

Downloading and verifying that a file hasn’t been inadvertently or maliciously changed has been the job of admins for a while. Ideally, to make sure the file you have downloaded is exactly the same as the source, you would make a byte-to-byte comparison. But that’s not often practical or possible for files you’ve downloaded.

Additionally, that just proves the file you downloaded was the...

Posted on January 12, 2023

Scam Alert: Telegram, Signal, and other Remote Job Scams on the Rise

Cyber criminals have the world at their fingertips thanks to the technology we use every day. But as consumers and business users become more informed, especially through the growing prevalance of Security Awareness Training Programs, the "easy" and well-known scam tactics of years past are becoming less effective.

Posted on January 12, 2023

How to Create a Salesforce Report Using a Cross Filter

Salesforce reporting has some amazing capabilities. With just a few clicks we can see our key accounts with open opportunities, our leads with upcoming activities due, and our contacts with recent call logs. These are all-inclusive asks and can be run fairly intuitively. But, sometimes we’re looking for what’s NOT there – and for this, knowing how to make use of cross filters in Salesforce...

Posted on January 03, 2023

Quick Guide to Tax and Unemployment Fraud

Data breaches and subsequent identity theft are unfortunate but common occurrences today and have only increased since the onset of the pandemic.

Posted on December 22, 2022

What is Zero Trust? Tips for the Average Organization

Is the network perimeter dead, or just distributed?

In the earliest days of digital networking, organizations used firewalls as a boundary wall between an organization and the outside risks posed by the internet. It was a security framework that worked well at first — so well, in fact, that the perimeter-first ideology has persisted even to this day, despite the evidence that this approach is no...

Posted on September 30, 2022

Sign Up for Monthly Updates

TOP ARTICLES:

QUESTIONS?