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Blog Category // Cloud & Infrastructure

2024 CrowdStrike Incident Rapid Response

On July 19, 2024, a faulty update to CrowdStrike's Falcon Sensor security software caused widespread global system crashes on Windows computers. This event is now the largest IT outage to date, as noted by the New York Times. Despite the scale of the incident, the ...

Why Multi-Factor Authentication (MFA) Is a MUST

An unlocked door doesn't put a layer of security to an opportunistic robber, whereas a locked one provides one layer of protection. Now, take it one step further and imagine that the door also requires a card or fingerprint reader and the key to unlock it. Now, you have ...

Case Study: Empowering a Health Clinic with IT Services

Ascend Technologies is more than just an IT solutions provider; we're dedicated partners committed to our clients' success. Recently, we had the privilege to significantly improve the IT infrastructure of a struggling health clinic, showcasing our commitment to making a ...

Leveraging a Technology Solution Partner for Hardware & Software Sourcing

Managing the procurement of hardware and software can be daunting for organizations. From evaluating the myriad of available options to negotiating costs and ensuring compatibility, the complexities can divert valuable resources away from core business functions. This is ...

Microsoft Endpoint Configuration Manager (SCCM) vs Microsoft Intune: What's the Difference?

Microsoft Endpoint Configuration Manager (SCCM), formerly System Center Configuration Manager, and Intune are popular Microsoft tools for managing and deploying software and devices in an organization. While both tools serve similar purposes, there are some key differences. ...

Microsoft Azure Cloud Cost Optimization: 7 Common Cost Drivers

Navigating cloud expenses is a critical challenge for many organizations leveraging Microsoft Azure. While Azure offers a wide range of powerful features and capabilities, managing these resources efficiently is key to avoiding spiraling costs. You can master your Azure ...

Unlocking Peace of Mind with Cloud Backups

In the digital world, data loss is a constant threat that businesses must navigate. The repercussions, whether financial or operational, divert your attention from core business tasks. While data loss has various causes—hardware glitches, software malfunctions, or natural ...

The Role of a Project Manager in Cloud Migration Success

Cloud migration is essential for businesses. It helps them take advantage of the scalability, flexibility, and cost-efficiency of cloud computing. However, the complexity and challenges involved in migrating to the cloud necessitate a well-structured and carefully executed ...

Virtual Onboarding: The Device Onboarding Process & Access Management

Remote work is becoming a permanent function in the working world. It comes with a work-life balance for employees and a wider talent pool for employers that has attracted many businesses to adopt a full or hybrid work-from-home framework. With all the benefits come ...

Service Desk Support - Creating the Optimal User Experience

In today's digital landscape, businesses rely heavily on their IT service desk to provide timely and reliable assistance to users. An IT service desk serves as a central point of contact for users' IT-related needs and issues. It acts as a dedicated support function that ...

What are the Security Risks of a Cloud Migration?

Cloud migration offers numerous benefits for all kinds of businesses. Migration enables company associates to work outside the office, which is increasingly essential in today's work environment. It's also cost-effective, allowing companies to choose from a software suite ...

Unlocking the Power of a Hybrid Cloud Environment

Organizations are beginning to recognize the potential of cloud computing, and hybrid cloud strategies have become an effective tool for optimizing their IT infrastructure. By combining the benefits of public and private clouds, a hybrid cloud approach offers modern ...

Performing a Cloud Cost Optimization Assessment

In today's increasingly competitive business landscape, cost optimization has become an essential aspect of managing cloud environments effectively. Cloud cost optimization is a concept that has already been the focus of some organizations over the years and is gaining in ...

In-House, Outsourced, and Hybrid IT Solutions

When evaluating IT responsibilities for in-house and outsourced IT functions, there are benefits to both scenarios, and the right decision will be unique to each organization. The main benefit of having internal IT services is that your own employees understand and support ...

What is Zero Trust? Tips for the Average Organization

Is the network perimeter dead, or just distributed? In the earliest days of digital networking, organizations used firewalls as a boundary wall between an organization and the outside risks posed by the internet. It was a security framework that worked well at first — so ...