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Ascend Blog

Immutable Backups – The Missing Piece of Your Disaster Recovery Plan

Operating in a digital world comes with the risk of losing everything in a cyber incident. It’s estimated that a ransomware attack takes place every 11 seconds, and our team has observed an increasing number of businesses having their backups targeted in these attacks. So, when bad actors penetrate your environment, how do you go from being a victim of ransomware to a victor of ransomware?

Posted on October 05, 2021

Ultimate Guide to Microsoft 365

It’s easy to fall behind on your organization’s technology, and the marketplace usually isn’t very forgiving. While your hardware ages, the technology you need to support your customers and maintain a productive workforce keeps advancing. Ultimately, you end up with computers and tech that can’t meet the demands of the newest applications, limiting your efficiency and potentially leading to...

Posted on September 30, 2021

Cloud Security: Equip Your Organization Against Cloud-Based Threats

Until early 2020, the oft-heard pushback from legacy security practitioners was that cloud computing could never be as secure as on-premise operations. With the COVID-19 pandemic dramatically and rapidly expanding work-from-home demands, many "cloud naysayers" were forced to adopt at least some elements of the cloud.

Posted on April 29, 2021

Scheduled Jobs & Maintenance Tasks: an important factor in choosing cloud providers

With the incredible advancements in the cloud, many companies are looking to migrate their workloads in order to save costs and stay relevant in these fast-changing times. A large part of the migration relates to moving data workloads. While all cloud providers provide some sort of managed relational database service, each provider has distinct advantages. There are numerous links and blog...

Posted on January 28, 2021

Managing Data in a Hybrid Cloud Environment

Maintaining data in a hybrid environment comes with its own set of challenges

In today’s data-driven economy, availability of data has become one of the most important factors in an organization’s success. Ensuring data remains available when issues occur provides organizations with the ability to maintain productivity throughout the business, even when disaster strikes.

 

Posted on January 21, 2021

The Modern Contact Center — What Does it Really Cost?

There are several platforms that can help your organization create a modern contact center to improve customer satisfaction.  

Posted on December 11, 2020

Returning to in-office business in the face of COVID-19

Unprecedented Business Environments

Though pandemics have occurred throughout history, they are an unprecedented event for modern business. Across the United States in mid-March, many businesses took the lead in requiring employees to work remotely where possible as COVID-19 accelerated across the world. Municipalities and state governments followed shortly thereafter. At that time, we were...

Posted on September 20, 2020

Building a Scalable Cloud Infrastructure that Enables Business Growth

Growing businesses need flexible cloud environments that can extend and expand with the business

For growing businesses, the ability to adjust and scale infrastructure quickly is critical. A flexible staffing and support model designed for your business needs is crucial for increased value creation. In addition, providing a broad range of capabilities that allow shifts as your organization...

Posted on August 27, 2020

Security on a Budget: The Do’s and Don’ts of Updating Your IT Infrastructure

As we continue to navigate the effects of COVID-19, newly remote offices are being presented with new challenges for their IT infrastructure and cybersecurity.

Posted on August 19, 2020

Thoughtful, staged migration to the cloud provides better results

What you need to know about cloud migrations

Often, organizations want to move to the cloud for potential cost savings, flexibility and access to cutting-edge technology. The problem? Where to start

Posted on July 19, 2020

Why an Enterprise Architect Pays Dividends for your Environment

An enterprise architect offers peace of mind

As technology evolves, IT extends further into day-to-day business operations and enterprise architects play an ever more important role. With the change of pace comes small shifts in how organizations use their technology. This shift is having a significant impact on both business efficiency and growth potential.

Posted on July 05, 2020

Backups and Disaster Recovery Plans: Why Every Business Needs Both

It’s every business owner’s worst nightmare. Your system crashes, your hard drive crashes, you’re the victim of a cybersecurity attack and all your files are encrypted – you’ve lost all of your data.

Posted on July 02, 2020

Using CloudCheckr to Evolve Our Cloud Delivery Model

Ascend Technologies is a 24X7, high-access service provider. We manage infrastructure for our clients, provide application support and development, security management, service desk and NOC.

As more clients move to the public cloud, we wanted to provide value add services beyond just basic support. We reviewed several platforms focused on cloud cost management and settled on CloudCheckr.

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Posted on June 14, 2020

Amazon Connect Rapid Deployment, Highly Scalable Contact Center Transformation

What Amazon Connect Means for Your Organization

Amazon Connect is a low-cost, highly scalable contact center platform that is part of the AWS ecosystem. With most organizations facing extreme tests of business continuity plans in a “not if, but when” scenario, our clients are increasingly moving critical customer-facing tools to secure and globally accessible cloud platforms like AWS.

Posted on June 03, 2020

A Cloud Database Platform is Critical for Peak Performance

Wait, a Cloud Database Doesn’t Mean You Don’t Need Your DBA

I’ve heard it many times.  Business leaders feel that since they moved their databases to a cloud provider, they won’t need their database administrative (DBA) staff.  The thought is, “the cloud provider will manage that.”  While cloud platforms do help alleviate some of the repetitive tasks of database administration, there are many...

Posted on June 01, 2020

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