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Backups and Disaster Recovery Plans: Why Every Business Needs Both

It’s every business owner’s worst nightmare. Your system crashes, your hard drive crashes, you’re the victim of a cybersecurity attack and all your files are encrypted – you’ve lost all of your data.

Collaboration Software Support Desk Calls Spike 157%

As workers continue working from home and others return to offices, commonly used collaboration platforms impact worker productivity. According to aggregated data from the Ascend Technologies support desk, collaboration service desk calls spiked by over 157% in March as ...

Email is responsible for most corporate security breaches. How can you minimize the risk?

Email is a huge threat vector Between spam, phishing, business email compromise and ransomware the list of risks is long. Email gives attackers a direct line to their victims. It’s no surprise that with daily phishing attacks and spam email, business leaders are ...

Chrome Plugins for Salesforce Admins

Plugins for Awesome Salesforce Admins As a Salesforce admin for a managed services provider, I’m always on the lookout for tools that will make me more efficient at what I do. Over the past several years, both as a Salesforce admin as well as previous experience in other ...

Team Ascend Employee Highlight – Awani

Awani is an Ascend Technologies Infrastructure Application Engineer focused on Virtual Applications/Desktop, Active Directory, Device Management/Imaging and Cloud services. He shared what it means to be part of a team.

How to Develop Adaptability Among Employees to Meet the Growing Needs of Your Organization

Adaptability and Employee Growth One challenge a growing organization faces involves sustaining a team of skilled professionals that can meet the growing expectations and needs of the business. Even more difficult is the task of filling less-desirable roles, such as shifted ...

Traditional AV — Time to upgrade… or budget for your inevitable breach

Signature-based anti-virus (AV) is dead – and organizations are suffering the consequences.

Using CloudCheckr to Evolve Our Cloud Delivery Model

Ascend Technologies is a 24X7, high-access service provider. We manage infrastructure for our clients, provide application support and development, security management, service desk and NOC. As more clients move to the public cloud, we wanted to provide value add services ...

Teaming Up to Manage Microsoft Teams

Accelerated Roll Out Timeline Like many organizations, we had some eye opening moments as we migrated from Skype to Microsoft Teams. With Skype end of life coming in July of 2021, we knew we needed to make the move. However, the pandemic forced us to accelerate our adoption ...

Easy Cybersecurity Steps That Make a Big Impact

What cybersecurity protections do you need for your business? Unfortunately, as the cyber risks to small and mid-sized organizations increase, it seems as though the expert recommendations are that you need all the cybersecurity protections you can get. While this is true ...

Team Ascend Employee Highlight – Vern

Vern is an Ascend Technologies Senior Operations Analyst. He shared what it means to be part of a team. What is your favorite sports team? Chicago White Sox What sports have you played? I play in a softball league and switch to basketball in the winter. What do you remember ...

Why CISO Oversight is Critical to a Steadfast Security Program

Security changes quickly; a CISO can help Security is one of the fastest evolving and most complex areas of information technology and a critical concern for most companies. Threats to the security of data are increasing and organizations continue to struggle with the ...

A Cloud Database Platform is Critical for Peak Performance

Wait, a Cloud Database Doesn’t Mean You Don’t Need Your DBA I’ve heard it many times. Business leaders feel that since they moved their databases to a cloud provider, they won’t need their database administrative (DBA) staff. The thought is, “the cloud provider will manage ...

How Secure Is Your Company's Cloud Storage?

As the country continues to follow shelter-in-place orders, many companies have found new ways to keep their businesses going by taking steps toward digital transformation and having their employees work remotely. And this trend doesn’t seem to be stopping any time soon.

Public Cloud Environments: How to Effectively Manage Costs

Forecast for Clouds with Sun breaks There are several compelling reasons to move to the cloud. Speed of innovation. The ability to scale quickly. Production ready services to leverage AI, IoT, natural language processing, etc. However, for most businesses, it all comes down ...