As we continue to navigate the effects of COVID-19, newly remote offices are being presented with new challenges for their IT infrastructure and cybersecurity.
Tim is an Ascend Technologies Operations Center Supervisor. He shared what it means to be part of a team.
It's rare for an Exchange Server administrator to have never opened a case with Microsoft’s Support group. To save time during these encounters, it helps to be in a supported state before you pick up the phone. But how do you know if your systems are in a supported state?
Quick how-to guide to using Salesforce Inspector In a previous post, I had introduced a favorite tool of mine called Salesforce Inspector. In this post, I’d like to dig into this tool a little deeper. I will share some of the specific ways it’s helped me save time (and ...
Nathan is an Ascend Technologies Operations Analyst. He shared what it means to be part of a team.
As a new wave of malware-focused phishing attacks gain popularity, our expert security engineers are on the frontlines. Here's what you need to know.
Vendor Management – Road Map for Simplification As organizations scale, their portfolio of business support applications can expand quickly. Most mid-market executives are familiar with the situation where they are asked to approve an invoice or renewal for a ...
What you need to know about cloud migrations Often, organizations want to move to the cloud for potential cost savings, flexibility and access to cutting-edge technology. The problem? Where to start
With the notable increase of phishing and ransomware schemes making their way through everyone’s inboxes, there’s no better time to remind our readers of the importance of having a reliable password manager.
Vincent is an Ascend Technologies Senior Engineer for ServiceNow. He shared what it means to be part of a team.
Are you realizing the full value creation opportunity from your portfolio companies? Private Equity is moving faster than ever and there’s more competition and uncertainty. Information technology is central to doing business today and the landscape is constantly changing ...
Shane is an Ascend Technologies Salesforce Developer. He shared what it means to be part of a team.
An enterprise architect offers peace of mind As technology evolves, IT extends further into day-to-day business operations and enterprise architects play an ever more important role. With the change of pace comes small shifts in how organizations use their technology. This ...
It’s every business owner’s worst nightmare. Your system crashes, your hard drive crashes, you’re the victim of a cybersecurity attack and all your files are encrypted – you’ve lost all of your data.
As workers continue working from home and others return to offices, commonly used collaboration platforms impact worker productivity. According to aggregated data from the Ascend Technologies support desk, collaboration service desk calls spiked by over 157% in March as ...
