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What is Salesforce Data Cloud?

Creating meaningful customer relationships is paramount for any organization’s success. That’s where Salesforce Data Cloud comes into play. This game-changing platform is designed to unify and leverage company and customer data across every touchpoint in the customer ...

Safeguarding Your Business Against AI Cybersecurity Threats

As AI continues to evolve, it brings unparalleled benefits to society and the business world. However, in an article by OpenAI, they shed light on a darker aspect of AI's evolution — its potential misuse by state-affiliated threat actors. According to a report by Forrester ...

Client Success: Empowering a Health Clinic with IT Services

Ascend Technologies is more than just an IT solutions provider; we're dedicated partners committed to our clients' success. Recently, we had the privilege to significantly improve the IT infrastructure of a struggling health clinic, showcasing our commitment to making a ...

Client Success: Transportation Company Enhances Customer Experience

At Ascend Technologies, we're thrilled to spotlight the success story of a transportation company specializing in final-mile delivery logistics solutions. Partnering together, we enabled a direct line of communication between our client and their customers.

Defending Against Advanced Cyberattacks: 3 Essential Security Solutions

At the start of the year, Microsoft detected a nation-state cyberattack on its corporate systems, highlighting the widespread impact and seriousness of these threats. After defeating the threat, Microsoft shared a blog post detailing the incident as a case study resource ...

Leveraging a Technology Solution Partner for Hardware & Software Sourcing

Managing the procurement of hardware and software can be daunting for organizations. From evaluating the myriad of available options to negotiating costs and ensuring compatibility, the complexities can divert valuable resources away from core business functions. This is ...

Salesforce Spring '24 Release

With the arrival of the spring season comes the much-anticipated Spring '24 Salesforce Release. Packed with exciting new features and enhancements, this release promises to elevate your Salesforce experience. Join us as we reveal our top 5 favorite features that stand out ...

Microsoft Endpoint Configuration Manager (SCCM) vs Microsoft Intune: What's the Difference?

Microsoft Endpoint Configuration Manager (SCCM), formerly System Center Configuration Manager, and Intune are popular Microsoft tools for managing and deploying software and devices in an organization. While both tools serve similar purposes, there are some key differences. ...

Microsoft Azure Cloud Cost Optimization: 7 Common Cost Drivers

Navigating cloud expenses is a critical challenge for many organizations leveraging Microsoft Azure. While Azure offers a wide range of powerful features and capabilities, managing these resources efficiently is key to avoiding spiraling costs. You can master your Azure ...

Is Salesforce Shield a Necessity?

Organizations are facing a crucial question: Is classic encryption (included with Salesforce base licenses) enough to protect sensitive data or do I need Salesforce Shield? Consider this blog your ultimate guide to unraveling the difference between classic encryption and ...

Understanding Cybersecurity: A Real-World Cybersecurity Incident Analysis

Real incidents provide the hardest and most valuable lessons. Imagine a regular workday transformed instantly into a battleground against invisible digital adversaries. This isn't a scene from a spy thriller; it's a real-life scenario that unfolded within a corporate ...

Change Your Password: The Secret to Making it Strong & Memorable

The strength of your password is often the first line of defense against cyber threats (and MFA should be the second, but more on that another time). As we continue to enhance our security measures, all of us must understand the importance of creating strong passwords. The ...

Client Success: Koltin Consulting Group, Inc.

About Koltin Consulting Group, Inc. Koltin Consulting Group, Inc. (KCG) is a Chicago-based consulting firm that specializes in working with professional and financial services firms in the areas of practice growth, practice management, human capital, and mergers & ...

Client Success: Transportation Tech Company Streamlines Sales Process

Client Success: Hirsh Industries LLC