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Case Study: Empowering a Health Clinic with IT Services

Ascend Technologies is more than just an IT solutions provider; we're dedicated partners committed to our clients' success. Recently, we had the privilege to significantly improve the IT infrastructure of a struggling health clinic, showcasing our commitment to making a meaningful impact.

Posted on March 13, 2024

Microsoft Endpoint Configuration Manager (SCCM) vs Microsoft Intune: What's the Difference?

Microsoft Endpoint Configuration Manager (SCCM), formerly System Center Configuration Manager, and Intune are popular Microsoft tools for managing and deploying software and devices in an organization.

While both tools serve similar purposes, there are some key differences. Let's explore those differences to help you determine which tool is best for your organization's needs.

Posted on February 15, 2024

3 Myths About End-of-Life Technology

In today's fast-paced digital landscape, it's no secret that technology evolves at an astonishing rate. What's "cutting-edge" today could easily become "outdated" tomorrow, and it's in this whirlwind of change that myths about end-of-life (EoL) or end-of-service (EoS) technology have taken root. These misconceptions often lead organizations down the wrong path, causing more harm than good.

If...

Posted on October 24, 2023

End-of-Life Hardware and Software

Just like the bread you picked up from the grocery store, your hardware and software have a "best used by date" on them. You don't normally use this term for technology, but you may have heard the term "end-of-life" (EoL) when talking about technology. And just like your technology, when the bread goes bad it's time to throw it out and go to the store.

Posted on October 10, 2023

Getting Started with Microsoft Teams

Nothing is more powerful and important for an organization to be successful than communication. There are many tools for a business to choose from, such as Zoom or Slack, but in our professional opinion, Microsoft Teams is the ultimate business collaboration tool. Microsoft Teams isn’t just for meetings, calls, and chats; it’s a powerhouse tool that integrates with other productivity tools, like...

Posted on August 01, 2022

G Suite is Being Phased Out – Should You Switch to Microsoft 365?

Google recently announced that their G Suite legacy free edition will soon become obsolete, meaning all organizations will now be required to upgrade to a Google Workspace paid subscription.

You could take the easy route and let Google automatically upgrade your account. Or, you could take advantage of this opportunity to explore other (more efficient) alternatives, like Microsoft 365.

While...

Posted on May 13, 2022

Tagged Microsoft

Disaster Recovery with Azure Site Recovery Service

When tragedy strikes, businesses rely on solid disaster recovery (DRP) and business continuity (BCP) plans. Typically, strategies for fail-over and recovery can be a manual process that is time-consuming. By utilizing Azure Site Recovery Service (ASR), IT teams are able to automate and provide various recovery options.

Posted on March 23, 2022

Azure Admins: P@ssw0rd is Not a Good Password

Let’s face it, we use personal identification numbers (PINs), passwords, and passphrases for everyday life: grabbing some cash at the ATM, online shopping, and of course, logging into the domain at work. As frustrating as it can be to maintain all of these passwords, we understand that they exist so that we can protect ourselves personally and our organization at work. As IT professionals – we...

Posted on March 14, 2022

Here's What to Expect from Microsoft in 2022

Last November, Microsoft got the chance to show off some of their newest offerings at the Industry Cloud Battleground Week, hosted by Cloud Wars.Microsoft’s Global Product Marketing Manager, Kees Hertogh, was pleased to discuss the ways that Microsoft Cloud eclipses their competitors by “infus(ing) our cloud with process flows and core business logic that help our customers address their pain...

Posted on January 26, 2022

What Happened to my Checkboxes?

Through my process with PowerApps forms, I found it curious that checkboxes are not a standard field.  Although I can understand the reasoning as we accelerate into the mobile world, considering the amount of canvas area checkboxes required, they are still very much a desired field type to be used in forms.

Checkboxes have been around and used in all sorts of forms, from excel to...

Posted on January 13, 2022

Tagged Microsoft

Resolving SharePoint Certificate Errors

Are you struggling with SharePoint? Have the search and workflows been giving you a headache? Well, you're not alone, and there are a few things you can try to remedy the situation. Keep reading for a first-hand account of an issue one of our engineers helped a client through. We hope that by sharing our troubleshooting experience, we can help keep your systems running.

Posted on November 15, 2021

Ultimate Guide to Microsoft 365

It’s easy to fall behind on your organization’s technology, and the marketplace usually isn’t very forgiving. While your hardware ages, the technology you need to support your customers and maintain a productive workforce keeps advancing. Ultimately, you end up with computers and tech that can’t meet the demands of the newest applications, limiting your efficiency and potentially leading to...

Posted on September 30, 2021

What are the Microsoft 365 applications?

Do you ever wonder what all those applications in the Microsoft App Launcher do? From Bookings to Forms, MyAnalytics to PowerBI, Microsoft 365 has tons of applications to help you manage your day-to-day. Some of these apps will also help you manage your team, schedule meetings, and understand where everyone spends most of their time. The following is a quick summary of non-Office (Word,...
Posted on August 17, 2021

Tagged Microsoft, IT Tips

Benefits of a Cloud Solutions Provider for Microsoft Licensing

Updated on May 25, 2022

Your organization, like many others, may be deciding on a roadmap to move applications to Microsoft cloud services, O365, M365, and Azure. As part of this process, you need to determine a pathway from an existing Open or Enterprise Agreement (EA) for licenses or to purchase through a Cloud Solutions Provider (CSP). Here are the many benefits of utilizing a CSP over an EA...

Posted on July 26, 2021

Are SharePoint Spaces Worth the Business Effort?

 Microsoft released new functionality for SharePoint Online to create pages, coined as SharePoint Spaces, with web parts that can display content and images in “3D” or “Virtual Reality (VR)” format. This sounds exciting, but is it practical for non-technical "Power Users" to invest time in learning how to create and display content using this method?

Let's delve deeper into SharePoint Spaces...

Posted on January 05, 2021

Tagged Microsoft

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