RBM Test Blog

From Backlog to Business Impact: How Managed Services Turn Requests into Results (Clone)

Christine Priester — Mon, 15 Jun 2026 19:04:21 GMT

Every organization has one: a growing backlog of Salesforce requests that never seems to shrink. Feature enhancements. Bug fixes. Integrations. Reporting needs. Each item represents a real business demand, and yet most of them sit untouched for weeks, sometimes months.

Requests continue to pile up; priorities compete, and internal teams struggle to keep up. Over time, what should be a pipeline of innovation becomes a bottleneck. So how do high-performing organizations break this cycle? Increasingly, they’re turning to managed services to transform backlogs into measurable results.

The difference between stalled progress and real impact often comes down to one thing: a structured delivery model. By organizing work into four key stages (intake, triage, prioritization, and delivery), Ascend Technologies' managed services transforms scattered requests into a consistent engine for results.

Your Salesforce Org Is Growing. Is Your Data Model Keeping Up? (Clone)

Mark Lurton — Mon, 15 Jun 2026 19:03:45 GMT

There's a moment every growing company hits with Salesforce. The platform is humming along, your teams are logging activity, pipelines are moving, and reports are running. Then, slowly, things start to feel off. A simple workflow takes three objects to complete. Your admin needs a flowchart just to explain how a record gets created. New hires take weeks to understand what fields matter. Sound familiar?

Growth is good. But if your Salesforce org's data model hasn't kept pace with your business, you're not just dealing with inconvenience — you're sitting on a ticking clock of technical debt, bloated customizations, and architectural decisions that made sense three years ago but are quietly strangling your team's productivity today.

Over the course of this series, we've talked about the importance of ongoing support, having a clear strategy, and building a structured delivery model. But all of that only works if the foundation underneath it — your data model — is sound. This is the conversation most organizations wait too long to have.

“Your business has grown. Your data model hasn't grown with it.”

How to Build Clear, Scalable, and Maintainable Salesforce Flows (Clone)

Rachel Brunjes — Mon, 15 Jun 2026 19:03:07 GMT

"Hey, can you automate this?" We’ve all been there. A request comes in, the clock starts ticking, and the real question becomes: what’s the right tool and pattern to build something quickly without creating long-term technical debt?

This blog distills insights from a deep conversation with our in-house Flow expert. It provides a clear, opinionated playbook for admins and developers who want Flows that are fast, understandable, and easy to maintain. It’s practical, it’s candid, and it assumes you’re building in the real world, where limits, integrations, and real-world constraints collide.

How to Write Salesforce Formulas like a Pro (Clone)

Darrin Hearn — Mon, 15 Jun 2026 18:08:22 GMT

Whether you're writing a validation rule, building a custom formula field, adding a row-level formula in a report, or working with formula variables inside a flow, these tips apply everywhere Salesforce uses formula syntax. The examples below use a validation rule to keep things concrete, but the principles are universal.

**Throughout this article, we'll use one consistent scenario: a sales manager wants Opportunities to become read-only once they've passed their close date. Simple enough, but complex enough to show off all seven tips in action.