--- title: Hotel Hacked in Austria - Third Time's the Charm? description: Three is the number of times a hotel in Turrach, Austria was hit by hackers. The cyber criminals left a backdoor on the hotel network exposed, allowing them to hold the hotel hostage with ransomware at any time. image: https://blog.teamascend.com/hubfs/Blog%20Feature%20Images/013017_HotelHacked.jpg --- [Skip to main content](https://blog.teamascend.com/blog/hotel-hacked-in-austria#main) [![cropped-Ascend-Technologies\_Vertical\_FullColor\_White](https://blog.teamascend.com/hs-fs/hubfs/Logos/cropped-Ascend-Technologies_Vertical_FullColor_White.png?width=150&height=118&name=cropped-Ascend-Technologies_Vertical_FullColor_White.png) ![cropped-Ascend-Technologies\_Vertical\_FullColor\_White](https://blog.teamascend.com/hs-fs/hubfs/Logos/cropped-Ascend-Technologies_Vertical_FullColor_White.png?width=150&height=118&name=cropped-Ascend-Technologies_Vertical_FullColor_White.png)](https://teamascend.com/) - [Show submenu for Services Services](http://teamascend.com/services/) - [Show submenu for IT Consulting IT Consulting](https://teamascend.com/services/strategic-consulting/) - [Healthcare Consulting](https://teamascend.com/services/healthcare/) - [Show submenu for Cybersecurity Cybersecurity](https://teamascend.com/services/cybersecurity/) - [Ascend Defend | Microsoft Security](https://teamascend.com/services/microsoft-365/microsoft-security-ascend-defend/) - [Managed Detection & Response](https://teamascend.com/services/cybersecurity/managed-detection-response/) - [Identity Protection & MFA](https://teamascend.com/services/cybersecurity/identity-protection-mfa/) - [Email Security](https://teamascend.com/services/cybersecurity/email-security/) - [Perimeter Security](https://teamascend.com/services/cybersecurity/perimeter-security-ngfw/) - [vCISO](https://teamascend.com/services/cybersecurity/vciso/) - [Security Risk Assessment](https://teamascend.com/services/it-assessments/security-risk-assessment/) - [Penetration Testing](https://teamascend.com/services/infrastructure/penetration-testing/) - [Vulnerability Management](https://teamascend.com/services/cybersecurity/vulnerability-management-program/) - [Security Awareness Training](https://teamascend.com/services/cybersecurity/security-awareness-program/) - [Show submenu for IT Infrastructure IT Infrastructure](https://teamascend.com/services/infrastructure/) - [24/7 Support Desk](https://teamascend.com/services/infrastructure/support-desk/) - [VCIO](https://teamascend.com/services/infrastructure/vcio/) - [Managed Infrastructure](https://teamascend.com/services/infrastructure/managed-infrastructure-services/) - [Data Protection (BaaS)](https://teamascend.com/services/infrastructure/data-protection/) - [Onsite Rounding](https://teamascend.com/services/infrastructure/onsite-rounding/) - [Application Administration Services](https://teamascend.com/services/infrastructure/application-administration/) - [IT Infrastructure Assessment](https://teamascend.com/services/it-assessments/infrastructure-assessment/) - [Product](https://teamascend.com/services/infrastructure/product/) - [Show submenu for Cloud Cloud](https://teamascend.com/services/cloud-computing/) - [Ascend Cloud | Managed Private Data Center](https://teamascend.com/services/cloud-computing/edafio-cloud/) - [Hybrid Cloud](https://teamascend.com/services/cloud-computing/hybrid-cloud-solutions/) - [Cloud Security (CSPM)](https://teamascend.com/services/cloud-computing/cloud-security-posture-management/) - [Cloud Assessment](https://teamascend.com/services/cloud-computing/cloud-assessment/) - [Digitial Workspace Deployment](https://teamascend.com/services/cloud-computing/digital-workspace-deployment/) - [Cloud Migration](https://teamascend.com/services/cloud-computing/cloud-migration/) - [Show submenu for Microsoft Services Microsoft Services](https://teamascend.com/services/microsoft-365/) - [Ascend Defend | Microsoft Security](https://teamascend.com/services/microsoft-365/microsoft-security-ascend-defend/) - [Microsoft 365 Copilot](https://teamascend.com/services/microsoft-365/microsoft-365-copilot/) - [Microsoft Licensing](https://teamascend.com/services/microsoft-365/microsoft-licensing/) - [Microsoft 365 Management](https://teamascend.com/services/microsoft-365/microsoft-365-management/) - [Microsoft 365 Migration](https://teamascend.com/services/microsoft-365/) - [Show submenu for Salesforce Salesforce](https://teamascend.com/salesforce-services/) - [Consulting Services](https://teamascend.com/salesforce-services/salesforce-consulting-services/) - [Implementation Services](https://teamascend.com/salesforce-services/salesforce-implementation-services/) - [Managed Services](https://teamascend.com/salesforce-services/salesforce-managed-services/) - [Embedded Experts](https://teamascend.com/salesforce-services/salesforce-embedded-experts/) - [Optimization Assessment](https://teamascend.com/salesforce-services/salesforce-optimization-assessment/) - [Salesforce AppExchange](https://teamascend.com/salesforce-services/salesforce-appexchange/) - [HubSpot Services](https://teamascend.com/services/hubspot-services/) - [App Development](https://teamascend.com/services/application-development/) - [Show submenu for Industries Industries](https://teamascend.com/industries/) - [Financial Services](https://teamascend.com/industries/financial-services/) - [Private Equity](https://teamascend.com/industries/private-equity/) - [Insurance](https://teamascend.com/industries/insurance/) - [Manufacturing](https://teamascend.com/industries/manufacturing/) - [Healthcare](https://teamascend.com/industries/healthcare/) - [Legal](https://teamascend.com/industries/legal/) - [Accounting](https://teamascend.com/industries/accounting/) - [Show submenu for Resources Resources](https://teamascend.com/resources/) - [Client Success Stories](https://teamascend.com/client-success-stories/) - [Events](https://teamascend.com/events/) - [Solutions-Focused PDFs](https://teamascend.com/resources/#solutions) - [Blog](https://blog.teamascend.com/) - [Webinars](https://teamascend.com/resources/?_resource_type=webinar) - [All Resources](https://teamascend.com/resources/) - Show submenu for Company Company - [About Ascend Technologies](https://teamascend.com/about/) - [Leadership Team](https://teamascend.com/about/team/) - [Partners With Us](https://teamascend.com/about/partner-with-us/) - [Awards & Recognitions](https://teamascend.com/about/awards/) - [Certifications](https://teamascend.com/about/certifications/) - [Careers](https://teamascend.com/careers/) - [Internships](https://teamascend.com/careers/internships/) - [Connect](https://teamascend.com/contact/) Open main navigation Close main navigation - Show submenu for Services Services - Services - [Services](http://teamascend.com/services/) - Show submenu for IT Consulting IT Consulting - IT Consulting - [IT Consulting](https://teamascend.com/services/strategic-consulting/) - [Healthcare Consulting](https://teamascend.com/services/healthcare/) - Show submenu for Cybersecurity Cybersecurity - Cybersecurity - [Cybersecurity](https://teamascend.com/services/cybersecurity/) - [Ascend Defend | Microsoft Security](https://teamascend.com/services/microsoft-365/microsoft-security-ascend-defend/) - [Managed Detection & Response](https://teamascend.com/services/cybersecurity/managed-detection-response/) - [Identity Protection & MFA](https://teamascend.com/services/cybersecurity/identity-protection-mfa/) - [Email Security](https://teamascend.com/services/cybersecurity/email-security/) - [Perimeter Security](https://teamascend.com/services/cybersecurity/perimeter-security-ngfw/) - [vCISO](https://teamascend.com/services/cybersecurity/vciso/) - [Security Risk Assessment](https://teamascend.com/services/it-assessments/security-risk-assessment/) - [Penetration Testing](https://teamascend.com/services/infrastructure/penetration-testing/) - [Vulnerability Management](https://teamascend.com/services/cybersecurity/vulnerability-management-program/) - [Security Awareness Training](https://teamascend.com/services/cybersecurity/security-awareness-program/) - Show submenu for IT Infrastructure IT Infrastructure - IT Infrastructure - [IT Infrastructure](https://teamascend.com/services/infrastructure/) - [24/7 Support Desk](https://teamascend.com/services/infrastructure/support-desk/) - [VCIO](https://teamascend.com/services/infrastructure/vcio/) - [Managed Infrastructure](https://teamascend.com/services/infrastructure/managed-infrastructure-services/) - [Data Protection (BaaS)](https://teamascend.com/services/infrastructure/data-protection/) - [Onsite Rounding](https://teamascend.com/services/infrastructure/onsite-rounding/) - [Application Administration Services](https://teamascend.com/services/infrastructure/application-administration/) - [IT Infrastructure Assessment](https://teamascend.com/services/it-assessments/infrastructure-assessment/) - [Product](https://teamascend.com/services/infrastructure/product/) - Show submenu for Cloud Cloud - Cloud - [Cloud](https://teamascend.com/services/cloud-computing/) - [Ascend Cloud | Managed Private Data Center](https://teamascend.com/services/cloud-computing/edafio-cloud/) - [Hybrid Cloud](https://teamascend.com/services/cloud-computing/hybrid-cloud-solutions/) - [Cloud Security (CSPM)](https://teamascend.com/services/cloud-computing/cloud-security-posture-management/) - [Cloud Assessment](https://teamascend.com/services/cloud-computing/cloud-assessment/) - [Digitial Workspace Deployment](https://teamascend.com/services/cloud-computing/digital-workspace-deployment/) - [Cloud Migration](https://teamascend.com/services/cloud-computing/cloud-migration/) - Show submenu for Microsoft Services Microsoft Services - Microsoft Services - [Microsoft Services](https://teamascend.com/services/microsoft-365/) - [Ascend Defend | Microsoft Security](https://teamascend.com/services/microsoft-365/microsoft-security-ascend-defend/) - [Microsoft 365 Copilot](https://teamascend.com/services/microsoft-365/microsoft-365-copilot/) - [Microsoft Licensing](https://teamascend.com/services/microsoft-365/microsoft-licensing/) - [Microsoft 365 Management](https://teamascend.com/services/microsoft-365/microsoft-365-management/) - [Microsoft 365 Migration](https://teamascend.com/services/microsoft-365/) - Show submenu for Salesforce Salesforce - Salesforce - [Salesforce](https://teamascend.com/salesforce-services/) - [Consulting Services](https://teamascend.com/salesforce-services/salesforce-consulting-services/) - [Implementation Services](https://teamascend.com/salesforce-services/salesforce-implementation-services/) - [Managed Services](https://teamascend.com/salesforce-services/salesforce-managed-services/) - [Embedded Experts](https://teamascend.com/salesforce-services/salesforce-embedded-experts/) - [Optimization Assessment](https://teamascend.com/salesforce-services/salesforce-optimization-assessment/) - [Salesforce AppExchange](https://teamascend.com/salesforce-services/salesforce-appexchange/) - [HubSpot Services](https://teamascend.com/services/hubspot-services/) - [App Development](https://teamascend.com/services/application-development/) - Show submenu for Industries Industries - Industries - [Industries](https://teamascend.com/industries/) - [Financial Services](https://teamascend.com/industries/financial-services/) - [Private Equity](https://teamascend.com/industries/private-equity/) - [Insurance](https://teamascend.com/industries/insurance/) - [Manufacturing](https://teamascend.com/industries/manufacturing/) - [Healthcare](https://teamascend.com/industries/healthcare/) - [Legal](https://teamascend.com/industries/legal/) - [Accounting](https://teamascend.com/industries/accounting/) - Show submenu for Resources Resources - Resources - [Resources](https://teamascend.com/resources/) - [Client Success Stories](https://teamascend.com/client-success-stories/) - [Events](https://teamascend.com/events/) - [Solutions-Focused PDFs](https://teamascend.com/resources/#solutions) - [Blog](https://blog.teamascend.com/) - [Webinars](https://teamascend.com/resources/?_resource_type=webinar) - [All Resources](https://teamascend.com/resources/) - Show submenu for Company Company - Company - [About Ascend Technologies](https://teamascend.com/about/) - [Leadership Team](https://teamascend.com/about/team/) - [Partners With Us](https://teamascend.com/about/partner-with-us/) - [Awards & Recognitions](https://teamascend.com/about/awards/) - [Certifications](https://teamascend.com/about/certifications/) - [Careers](https://teamascend.com/careers/) - [Internships](https://teamascend.com/careers/internships/) - [Connect](https://teamascend.com/contact/) - [24/7 Client Services](https://portal-ascend.okta.com/) [24/7 Client Services](https://portal-ascend.okta.com/) Alerts # Hotel Hacked in Austria - Third Time's the Charm? ![Default Author](https://blog.teamascend.com/hubfs/Logos/Ascend/Ascend%20Technologies_Vertical_Blue.png) TEAM ASCEND January 31, 2017 - [![LinkedIn](https://blog.teamascend.com/hubfs/LinkedIn-color%20(1).svg)](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fblog.teamascend.com%2Fblog%2Fhotel-hacked-in-austria) - [![Facebook](https://blog.teamascend.com/hubfs/Group%203%20(1).svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.teamascend.com%2Fblog%2Fhotel-hacked-in-austria) - [![Email](https://blog.teamascend.com/hubfs/Group%20427320686.svg)](mailto:?subject=%3Cspan+id%3D%22hs_cos_wrapper_name%22+class%3D%22hs_cos_wrapper+hs_cos_wrapper_meta_field+hs_cos_wrapper_type_text%22+style%3D%22%22+data-hs-cos-general-type%3D%22meta_field%22+data-hs-cos-type%3D%22text%22+%3EHotel+Hacked+in+Austria+-+Third+Time%27s+the+Charm%3F%3C%2Fspan%3E&body=https%3A%2F%2Fblog.teamascend.com%2Fblog%2Fhotel-hacked-in-austria) ![](https://blog.teamascend.com/hubfs/Blog%20Feature%20Images/013017_HotelHacked.jpg) Once, twice, three times……no not the song, unfortunately. Three is the number of times a hotel in Turrach, Austria was hit by hackers. The cyber criminals left a backdoor on the hotel network exposed, allowing them to hold the hotel hostage with ransomware at any time. The hackers had total control of the reservation systems, all hotel computers, the cash desk systems and key cards, leaving the 180 guests stuck and inconvenienced, to say the least. Guests were locked out of their rooms, with management unable to issue new key cards until they gave in to the hacker’s bitcoin demands. Management could not take new reservations nor could they conduct any business, leaving them completely at the mercy of the hackers. I am sure this may sound a little like a harmless prank- a luxurious four-star hotel had guests locked in their rooms. But the fact is, this was very dangerous situation. What if there was a fire or natural disaster? How could the hotel help their guests? Plus, the damage to the hotel’s reputation and loss of revenue still remains to be seen. What makes this even worse is that this all could have been avoided! The signs were there, that something was not right. Yet the hotel ignored the signs and not once, not twice, but three times the hackers had total control of the hotel systems. Let this serve as yet another lesson from the headlines to not ignore the red flags when it comes to protecting your environment. Ensure that your network is secure and save yourself the embarrassment of ransomware and thousands of dollars in bitcoin.   *Written By: Jeff Eckley, Security Account Manager*   ### Table of Contents #### Get Insights Sent to Your Inbox ## Related Articles ![How to Build an AI Governance Framework a Lean IT Team Can Run](https://blog.teamascend.com/hubfs/software-engineers-collaborating-on-code-in-office-2026-09-21-23-15-07-utc.jpg) Alerts ### [How to Build an AI Governance Framework a Lean IT Team Can Run](https://blog.teamascend.com/blog/ai-governance-framework-for-lean-it-teams-ascend) September 24, 2026 [Read Now ![arrow](https://blog.teamascend.com/hubfs/SVG%20(2).svg)](https://blog.teamascend.com/blog/ai-governance-framework-for-lean-it-teams-ascend) ![How to Choose the Right Salesforce Products for Your Business](https://blog.teamascend.com/hubfs/AdobeStock_1458786464.jpeg) Alerts ### [How to Choose the Right Salesforce Products for Your Business](https://blog.teamascend.com/blog/how-to-choose-the-right-salesforce-products-for-your-business) September 22, 2026 [Read Now ![arrow](https://blog.teamascend.com/hubfs/SVG%20(2).svg)](https://blog.teamascend.com/blog/how-to-choose-the-right-salesforce-products-for-your-business) ![What Is Shadow AI, and Why Is It a Compliance Risk Right Now?](https://blog.teamascend.com/hubfs/woman-working-from-home-at-desk-with-laptop-2026-03-13-01-57-07-utc.jpg) Alerts ### [What Is Shadow AI, and Why Is It a Compliance Risk Right Now?](https://blog.teamascend.com/blog/shadow-ai-compliance-risk-regulated-industries) September 17, 2026 [Read Now ![arrow](https://blog.teamascend.com/hubfs/SVG%20(2).svg)](https://blog.teamascend.com/blog/shadow-ai-compliance-risk-regulated-industries) [![Ascend Technologies](https://blog.teamascend.com/hs-fs/hubfs/Logos/Ascend/Ascend%20Technologies_Horizontal_FullColor_White.png?width=200&height=107&name=Ascend%20Technologies_Horizontal_FullColor_White.png)](https://teamascend.com/) Contact 833-639-2285 - - - - - - Company - [About](https://teamascend.com/about/) - [Services](https://teamascend.com/services/) - [Testimonials](https://teamascend.com/client-success-stories/) - [Partner With Us](https://teamascend.com/about/partner-with-us/) - [Resources](https://teamascend.com/resources/) - [Contact](https://teamascend.com/contact/) - [Careers](https://teamascend.com/careers/) - Services - [IT Consulting](https://teamascend.com/services/strategic-consulting/) - [Cybersecurity](https://teamascend.com/services/cybersecurity/) - [IT Infrastructure](https://teamascend.com/services/infrastructure/) - [Cloud](https://teamascend.com/services/cloud-computing/) - [24/7 Support Desk](https://teamascend.com/services/infrastructure/support-desk/) - [Microsoft Services](https://teamascend.com/services/microsoft-365/) - [Salesforce Services](https://teamascend.com/salesforce-services/) - [HubSpot Services](https://teamascend.com/services/hubspot-services/) - [App Development](https://teamascend.com/services/application-development/) ### Empowering Technology. Powered by People. Technology is critical to businesses across all industries. Today's technology must be smart, reliable, adaptable, and secure. At Ascend Technologies, we deliver solutions at the highest level, from cloud computing to proactive cybersecurity strategies to Salesforce excellence. And the team? As impressive as the tech. Our practical support is focused on one thing: your success. Let's see what we can do together. [Contact Us](https://teamascend.com/contact/) ©2026 Ascend Technologies, LLC, All Rights Reserved | [Privacy Policy](https://teamascend.com/privacy-policy/) ```json { "@context" : "https://schema.org", "@type" : "WebPage", "breadcrumb" : { "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://blog.teamascend.com", "name" : "Home", "position" : 1 } ] }, "dateModified" : "2020-02-06T21🇲🇲13", "description" : "Three is the number of times a hotel in Turrach, Austria was hit by hackers. The cyber criminals left a backdoor on the hotel network exposed, allowing them to hold the hotel hostage with ransomware at any time. ", "name" : "Hotel Hacked in Austria - Third Time's the Charm?", "primaryImageOfPage" : { "@type" : "ImageObject", "url" : "https://cdn2.hubspot.net/hubfs/2733374/Blog%20Feature%20Images/013017_HotelHacked.jpg" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://content.teamascend.com/hubfs/Ascend-Technologies-HubSpot-Logo.png" }, "name" : "Ascend Technologies", "url" : "https://blog.teamascend.com" }, "url" : "https://blog.teamascend.com/blog/hotel-hacked-in-austria" } ```