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TEAM ASCEND

April 27, 2022
Articles By TEAM ASCEND

Microsoft Cloud & Security Updates | December 2025

Microsoft continues to roll out important changes across Teams Phone, Windows, and core cloud services. Below is a curated summary of the latest updates released in late 2025—what changed, why it matters, and what organizations should do to stay secure and operational. ...

Demystifying the Data Processing Engine (DPE): A Practical Guide for Salesforce Admins

When Salesforce first released the Data Processing Engine (DPE), I’ll admit—I ignored it. At the time, I was working with Financial Services Cloud (FSC) and relying heavily on Roll-Up by Lookup (RBL) for account summaries. DPE seemed abstract and overly complex compared to ...

Password Security in the Age of AI: Why Strong Passwords + MFA Are Your First Line of Defense

You know the feeling—you wake up, check the news, and see the headline: Another major data breach exposes millions of accounts. Your stomach drops. Was that the retailer you ordered from last week? Did they store your credit card? Could your password be floating around the ...

Client Success: Simplifying Processes, Empowering Sales Teams

In the food packaging industry, getting products to market quickly (and keeping them fresh) takes more than great materials. It takes great systems. Serving customers across North America, this company provides full-service food packaging solutions. But behind the scenes, ...

Legacy Systems Could Be Holding You Back — It’s Time to Modernize

Your IT infrastructure is the backbone of your organization — but it’s easy for hidden risks and inefficiencies to build up over time. Many teams don’t discover weaknesses until downtime, security issues, or growth bottlenecks force the issue. An IT infrastructure ...

Client Success: Preventing a Major Phishing Incident with Ascend Defend

Imagine checking your inbox on a Monday morning to find dozens of emails that look legitimate—maybe even from your boss—but something feels off. This scenario is more common than most realize: employees unknowingly receive phishing emails that could compromise sensitive ...

IT Infrastructure Self-Assessment

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Client Success: Ascend Defend Microsoft Security in Financial Services

For financial institutions, security incidents can escalate quickly—from a minor alert to a potential crisis. Even the appearance of suspicious activity can cause concern for business leaders, employees, and customers. In this case study, we share how Ascend Defend helped a ...

How to Stay Safe Online: Phishing, Social Engineering, Strong Passwords, and More

You’re sipping your morning coffee, scrolling through emails, when one message pops up that looks just… a little off. Maybe it’s from your “bank,” maybe from a “colleague,” or even a “delivery service.” It asks you to click a link, confirm a password, or verify some ...

Client Success: Ascend's Formula for Success

For a specialty chemicals company with nearly two decades of worldwide operations and nineteen manufacturing and trading entities, growth brought both opportunity and complexity. As the business expanded, Salesforce became a critical platform for managing customer data and ...

IT Infrastructure Assessment: Understanding Its Importance and Steps to Begin

Your IT infrastructure is the backbone of your organization — but it’s easy for hidden risks and inefficiencies to build up over time. Many teams don’t discover weaknesses until downtime, security issues, or growth bottlenecks force the issue. An IT infrastructure ...

New Phishing Threat Exploits Microsoft Direct Send

Imagine opening your inbox and seeing an email that appears to come from… you. No, it’s not a typo. It’s the latest tactic cybercriminals are using to trick employees and infiltrate organizations. At Ascend Technologies, our Security Operations Center (SOC) recently spotted ...

Client Success: Optimizing Field Sales with Real-Time Agent Data

For nearly 60 years, this licensed insurance agency has been a leader in the low-cost auto insurance market. Through its subsidiaries and predecessors, it has provided automobile insurance across many states, helping customers protect what matters most. With a deep history ...

Why Microsoft Licensing Isn’t a Security Strategy

Many organizations invest in Microsoft 365 for its productivity tools—and with licensing tiers like E3 or E5, there’s a perception that security is automatically “taken care of.” But while Microsoft offers a powerful suite of built-in security tools, licensing alone is not ...

Client Success: Unifying Sales and Marketing with HubSpot and Salesforce

For a leading technology services provider with a distributed team across the U.S., empowering clients through strategic tech enablement starts with ensuring internal alignment. As their business grew, so did the need for a better connection between their sales and ...